Thursday, May 15, 2008

What to Ask When Choosing a Moving Company in Indianapolis

There are many things that a person should look out for when choosing a moving company...and with that in mind there are some questions that a customer should already have in mind prior to making their first call.

Questions you NEED to ask...
1. Are you licensed and insured, AND CAN YOU PROVE IT?!
2. Are you a member of the Better Business Bureau, and are you in good standing?
3. Are your movers on payroll with a full background check being done periodically?
4. Are you a broker? When the truck pulls up to my house will it have your name on it, or are you going to sell my move to the highest bidder?
5. What are your hidden charges?

There are many moving companies that will, in their sales pitch, tell you that they are licensed and insured and promise you a professional move. However, what you might be getting is a group of "day laborers" that have no idea how to move furniture and are definetly not on any kind of payroll. I am not here to scare anyone, but if that "day laborer" hurts themself in your home... guess who they are going to cmoe after?? That's right... you! You have an individual providing you with a service that is not covered any workmans compinsation program and now he is hurt... someone has to pay... just don't let it be you!!! Go with a reputable company that can offer that information to you immediately either by fax or e mail... and yes, it is that easy! Don't let a company tell you that it is in the mail, or the information is not readily available. That is when it is time to move on to another company

Being a member of the Better Business Bureau (BBB) says something about the company that you are about to do business with. Basically they are putting their dirty laundry out there for everyone to see, because they are proud of who they are. Everyone has blemishes on their BBB report card... that's because accidents happen. However, what is important to note is the number of "unsettled claims." These are issues that the company has not addressed, and that number is extremely telling! Now if the moving company that you are looking at is not even a memeber... immediately put down the phone and call someone else!

Having a background check for all the employees goes back to the first comment. It is funny, because when you familiar with the moving environment those companies stick out like sore thumbs. Their hourly rates are sometimes near half the reputable companies, and generally they operate out of their house.. it is just bad business. Unfortunately, the general public is not educated on moving/movers and can be baited in by these "rogue" movers. You would not believe some of the nightmare stories I have heard from customers that have used these companies before. Take my word for it... pay the extra cost for a good, well respected, and licensed/insured company. In the end it will save you time, heartache, and of course money!

Something you really need to look out for is dealing with a moving broker. Don'tget me wrong some of the moving companies that brokers sell your business too are excellent, but to tell you the truth... you never know what you are going to get!!! That is right, you think you are dealing with this huge van line with a great name, but actually they are just selling your move to the highest bidder and when "Poppa Joe's Moving" shows up at your door don't be surprised. Go with a company that moves you... and does not sell you... that is my recommendation.

Know what you are being charged for upfront. Don't get me wrong, I am a firm believed that a customer should be responsible for the services provided... but a company should not hide those costs, making it seem they come with the per hour rate, and them spring them on you when it is time to pay. That is just ugly! So, know what you are paying for.

This should give anyone a good start off point when talking to moving companies and getting estimates. Good luck in the hunt... and of course you can avoid all the aggrivation and just go to www.allmysons.com/indianapolis and have all your answers without even asking one!!

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